Terms & Agreement

Terms and Agreement for Online Bookings

1. Introduction

Welcome to Mysterys. By booking a service with us, you agree to the following terms and conditions. Please read them carefully.

2. Service Description

We offer a range of healing and psychic services including Tarot readings, Reiki sessions, and spiritual consultations. Each service is designed to provide guidance and support based on your needs.

3. Booking and Payment Terms

  • Booking: To book a service, please select the desired service and time slot through our online booking system.

  • Payment: A 30% deposit is required at the time of booking. We accept payments via Stripe, credit/debit cards & PayPal.

4. Cancellation and Refund Policy

  • Cancellation: You may cancel your booking up to 24 hours before the scheduled appointment for a full refund. Cancellations made less than 24 hours before the appointment are non-refundable.

  • Refunds: Refunds will be processed within 7 business days to the original payment method.

5. Rescheduling Policy

Rescheduling: You may reschedule your appointment up to 24 hours before the original appointment time without additional charges. Rescheduling requests made within 24 hours of the appointment may incur a $30 fee

6. No-Show Policy

No-Show: If you fail to attend your appointment without prior notice, there is NO refund of your deposit.

7. Customer Responsibilities

• Arrival: Please arrive on time for your appointment. Late arrivals may result in a shortened session or forfeiture of the appointment.

Information: Provide accurate and complete information relevant to your service to ensure a meaningful and effective session.

8. Confidentiality and Privacy

Privacy: We respect your privacy and will handle your personal information in accordance with our Privacy Policy [link to privacy policy]. All sessions are confidential, and your information will not be shared without your consent.

9. Liability and Disclaimers

  • Liability: Our services are intended for guidance and support. We do not guarantee specific outcomes or results. By booking a session, you acknowledge that you are seeking advice and support at your own risk.

  • Disclaimers: Our services are not a substitute for professional medical, psychological, or legal advice.

10. Code of Conduct

Behaviour: We expect all clients to behave respectfully during sessions. Inappropriate behaviour, including harassment or abuse, will not be tolerated and may result in the termination of the session without a refund.

11. Intellectual Property

Ownership: All materials, content, and methods used in our services are the intellectual property of Mysterys and may not be reproduced or used without permission.

12. Dispute Resolution

Resolution: Any disputes arising from these terms will be resolved through mediation. If mediation is unsuccessful, disputes will be handled in accordance with the laws of NSW Fair Trading.

13. Governing Law

Jurisdiction: These terms are governed by and construed in accordance with the laws of the state of NSW.

14. Amendments

Changes: We reserve the right to amend these terms at any time. Changes will be communicated through our website and will take effect immediately upon posting.

15. Contact Information

For any questions or concerns regarding these terms or your booking, please contact us at mysterys1133@gmail.com.au